Be a digital inclusion pioneer this winter
Transform how expats access essential administrative information in the Brussels Region through innovative AI technology. Join our exclusive 6-week pilot programme and become a trailblazer for digital inclusion in Europe.
Meet mAIté: your multilingual administrative assistant
mAIté is a revolutionary multilingual AI assistant specifically designed to navigate the complex administrative landscape of the Brussels Region. This cutting-edge tool bridges language barriers and simplifies bureaucratic processes for expat communities.
Our intelligent assistant understands the unique challenges faced by foreign nationals when dealing with Belgian administrative procedures, providing accurate, contextual guidance in multiple languages (250).
How it works?
The user asks a question in her own language to mAIté, via a WhatsApp conversation or a webpage. mAIté answers in the right language and provides a link to an official web source, that is automatically translated in the language of the user so she can pursue her quest for information in a trustworthy way.
What's included in our pilot programme
Free WhatsApp & web access
Complete access to mAIté through convenient WhatsApp integration and web platform for six weeks, enabling your organisation to test the technology with real users.
Concretely, you will receive a dedicated WhatsApp number and a webpage branded to your organisation where your user can access the application.
Tailored impact report
Comprehensive impact and usability assessment specifically designed for your organisation, including detailed metrics and improvement recommendations.
Concretely, you will receive a detailed, anonymised report on the type of request made, the language of the users and the destination
Pioneer recognition
Gain visibility as an early adopter of European GovTech innovation, positioning your organisation as a forward-thinking leader in digital inclusion.
Concretely, we will make a multimedia communication campaign on the initiative and present it in local and international summits and conferences.
Who can apply?
Public institutions
Communes, CPAS centres, regional agencies, and other public service providers who directly interact with expat communities and handle administrative requests daily.
Employers of foreign workers
Companies in construction, cleaning, logistics, IT, and other sectors that regularly hire international talent and navigate work permit processes.
International organisations
Universities, foreign embassies, chambers of commerce, and other institutions supporting international communities in Brussels.
Your commitment
We understand your time is precious and resource are scarce. This is why we will undergo testing ourselves, limiting your involvement to the minimum.
Provide 20+ testers
Give our testing team access to at least 20 participants from various languages from your user base to thoroughly test mAIté's capabilities
Share valuable feedback
Provide detailed insights and suggestions to help improve mAIté for the broader public good

Your staff participation will not take more than 0,5 day throughout the whole duration of the testing period.
The impact we're creating together
By joining our pilot programme, you're not just testing technology—you're actively contributing to a more inclusive Brussels Region where language and administrative complexity no longer create barriers to essential services.
This initiative represents a significant step towards making Brussels a true trailblazer for digital inclusion across Europe, setting standards that other cities will follow.
6
Pilot Partners
Exclusive opportunity
20+
Testers Required
Per organisation
6
Weeks Duration
Comprehensive pilot
Ready to experiment?
Send your interest
Email [email protected] with your organisation details and why you're interested in participating.
First-come, First-served
Only 6 organisations will be selected for this exclusive pilot programme - Applications close on the 30th of September.
Share the opportunity
Tag colleagues or organisations who might benefit from this digital inclusion initiative.